• New Collection Just Dropped

• New Collection Just Dropped

• New Collection Just Dropped

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  • Free shipping for all UK orders

    All domestic (UK) orders are usually dispatched within 1-2 days with free standard Royal Mail Second Class service. If you need your order urgently, you can choose one of the various postage upgrade options at checkout.

  • Friendly Customer Support

    My customers are extremely important to me and I am dedicated to providing great customer care and support. 

    I respond to inquiries as soon as possible, mostly right away or in a few hours if the message comes over night.

  • Custom orders are welcome

    Please contact me if you need any alternations or if you want something made especially for you. I am happy to try and help with custom requests and will work with you to create that special necklace or recreate the lost pair of earrings you loved so much!

Handmade with Love

Beaded gemstone and sea shell boho jewellery for every season and occasion.

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Frequently Asked Questions

How long does it take to process orders?

Answer:

I aim to dispatch all orders in 1-2 working days. If a customisation is required, I will always message with a timescale, depending on the size of the order.

 

Postage cost for multiple items purchase, do I pay extra if I buy more than one item?

Answer:

Additional items ( multiple quantity ) do not incur extra postage fees, you are only charged when you choose to upgrade the UK free shipping.

Where do you ship to?

Answer:

Currently I only ship to the UK and plan to open up to the USA in the near future. Customers from the USA can find me on Etsy

theprettybits.etsy.com

How long do I have to wait to receive my order?

Answer:

I use Royal Mail Second Class service, which is usually 2-3 days. There will be options to upgrade the service at checkout, including Tracked 24 and Special Delivery Guaranteed Next Day, or other couriers.

Can I return my order for a refund?

Answer:

Cancellations:

Please notify me within 4 hours if you change your mind.I will wait that long before start making your order. 

If you want to cancel but your order was already dispatched, please return it when it arrives for a full refund.

Right to withdraw

I gladly accept returns, exchanges and cancellations
Contact me within: 14 days of delivery
Dispatch items back within: 30 days of delivery

The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalised orders

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Is your website secure?

Answer:

The website is fully SSL certified which means the information exchanged between the website and the server is encrypted and fully secure. The payment providers are well established and trusted.I do not collect and store any sensitive data as I highly value the privacy of my customers.